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Home > Values
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Our Values
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Aim to be the best
If The Richmond Group does something it does it better than everyone else, or not at all. There are no half measures. This applies to everything from the way we run our call centres to the way we make sandwiches or fill up our vending machines.

Passion
Every Richmond Group employee should love their job, without exception. Enjoy what you do and do what you enjoy. Work towards goals that excite you, choose your attitude, and take pride in your successes. Work hard to enjoy your time at The Richmond Group and help us to help you by being honest about what motivates you and what doesn’t. If you find it impossible to love your job then find a new one that you will love.

Communicate and Celebrate
Everyone should have the information that they need to be able to make a contribution towards the success of the Group. Everyone should be given the right to communicate their ideas and make their contribution. Communication gives everyone the chance to be a part of the success of the group; Celebration is our chance to benefit from that success.

Ownership
Act as if every problem is your own personal problem, as if every customer is your personal customer, as if the business was your own. Take responsibility for your actions and the actions of others around you. There is no such thing as somebody else’s problem.

Reliability
Do what you say you will, when you said you would do it, without exception. By acting with integrity and being reliable with customers and each other we will earn respect and loyalty.

Develop your team
Success requires teamwork. Irrespective of your position you have responsibility for the success and ability of those around you. Developing those around you is a core responsibility for everyone in the company, whether you are a director or it is your first day as a telephone operator.

 
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SOME CURRENT VACANCIES
 
FEATURED COMPANY
Post Plus box Post Plus was started as an in-house mail fulfilment and data marketing operation by the Richmond Group in 2003...
 
WHAT OUR PEOPLE SAY
What our people say box I enjoy coming to work because of the people I work with. Most of my friends work here....
 
EMPLOYEE BENEFITS
Employee benefits box How often do you get more than you expect? Working for the Richmond Group that's exactly what you get...
 
Message from the MD
Message from the MD box When I started The Richmond Group it was because I didn’t want to work in a boring 9 to 5 job in a stuffy company...
 
Random Fact
Random fact box The third most popular sandwich in the Richmond Group offices, currently, is Chicken Tikka and Cheddar cheese on white bread.
 
Julias House
Julias House box The Richmond Group supports Julias House, a Dorset based childrens hospice...
 
 
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